A 3rd Line Support Geek poorly disguised as a Notes Developer, Mark ran into Lotus notes 11 years ago, and much to his disgust has been making his living from it ever since, normally to be found in his preferred habitat of large corporations (GE, British American Tobacco, Bank of New York, Allianz) endeavoring to deliver the fabulous to the unreasonable with the time scales of the insane, In his effort to understand all of Lotus Notes he now has graying hair, a stutter and a habit of drinking anything that is colored in an unnatural way.